Service Innovations

This core research area focuses on the innovation processes of IT-based Services and the combination of products and services (Product-Service-Systems). Particular focus is placed on framework conditions regarding the shift from product-innovation driven companies to becoming service-innovation oriented, especially regarding environmental responsibility and sustainable economic development, as well as medical technology.

 Current projects focusing on services or Product-Service Systems are:

Service Innovation - Servitization, Dienstleistungsinnovationen und Methoden

Strategischer Wandel von Stadtwerken und Energieversorgern