Research projects

Audio-PSS: Development of product service systems in tele-audiology

Problem definition & objective

Loss of hearing is one of the most common functional limitations coming with age. It means a significant restriction in communication and social participation for those affected. According to a recent study, the rate of hearing-impaired people in Germany has been estimated at 15.7% (von Gablenz and Holube, 2015).

Modern hearing systems support those affected in improving their hearing. However, it requires a weeks-long and stressful adjustment phase of the hearing system to the subjective perceptions. High failure rates are the result. With some hearing aids, it is already possible to record device parameters for support. However, since this adaptation is based on individual data and the customer can only communicate his feelings subjectively, there is a lack of continuous technical support for the process.

The aim of the research project Audio-PSS is to increase the acceptance and comfort of modern hearing systems for the hearing impaired and to describe new business models for the hearing aid industry. For this purpose, innovative services based on a connected hearing system are developed, prototypically implemented and evaluated. These include digitally assisted hearing assistance, remote fitting and automated control of hearing aids.

Thanks to the location- and time-independent support, the functions are not only helpful in the adaptation phase, but also ensure a more comfortable operation. The focus of these services is both the improvement of the hearing experience and the customer care process. The data collected by connected hearing systems are also relevant for normal hearing people. Audio PSS therefore also shows how the data can be used for services outside the healthcare market, e.g. in the form of an acoustic restaurant index.

 

 

Project support:

Projektträger Karlsruhe (PTKA) für Bundesministerium für Bildung und Forschung (BMBF)

http://www.pro-mondi.de/index_files/PTKA_logo.jpg

 

Supporters and partners:

 

OFFIS-Institut für Informatik OFFIS Logo
KIND Hörgeräte GmbH & Co. KG Kind Hörgeräte Logo
audifon GmbH & Co. KG Audifon Logo
Kompetenzzentrum für Hörgerätesystemtechnik HörTech   Hörtech Logo
Hörzentrum Oldenburg Hörzentrum Oldenburg Logo

Projecthomepage                                                                 www.audio-pss.de

Contact

Prof. Dr. Carsten Schultz

Marie Lüngen, M.Sc.

Christopher Garrelfs, M.Sc.

Source

Von Gablenz, P., and I. Holube. Prävalenz von Schwerhörigkeit im Nordwesten Deutschlands. HNO 63.3 (2015): 195-214.

 

Case Study Energetic Neighborhood Concepts

Problem definition and objective

Legal goals such as increasing energy efficiency and reducing CO2 emissions challenge existing urban structures, as, for example, almost 40% of energy consumption in Germany is accounted for by the residential areas.

In selected districts, the so-called energetic quarters, the Kreditanstalt für Wiederaufbau (KfW) promotes the development of concepts in various fields of action that support the fulfillment of legal goals. These include the energetic renovation of buildings (measures for insulation, heating systems, etc.), mobility or climate-conscious consumption behavior. In addition, the infrastructure of the heat supply and the use of renewable energies are examined.

Looking at districts in the long term leads to the energetic realignment of entire cities and strengthens the neighborhood awareness of the residents. However, the success of energetic neighborhood concepts has so far been little measurable and therefore little studied. Relevant measures of success in the district context are the innovativeness and the success of the implementation of the concepts, which are influenced by various factors in the concept development. In addition to the composition of the project team (technical orientation, etc.) and the actual project management, the inclusion of various local actors and further heterogeneous stakeholder groups in the concept development process has an influence on the implementation success. In a multi-stage empirical study, the Chair of Technology Management first examines qualitatively process and challenges in the concept development and implementation and then quantitatively the innovativeness and its influencing factors like different stakeholder management approaches.

Empirical approach

In a first case study, concept creators and renovation management were exploratively questioned about neighborhood concepts in Schleswig-Holstein. From this it is possible to draw conclusions about success factors and coordination problems in multi-actor networks for the implementation of such urban innovations.

Subsequently, the measures developed in concepts are extracted via text mining and evaluated according to the degree of innovation. In addition, the framework conditions of the concept development are surveyed in a Germany-wide study.

Publications

Kroh, J., Schultz, C. (2018). Urban Innovation Projects: Integrating Stakeholders in Regional Ecosystems. 25th Innovation Product Development Management Conference.

Kroh, J. (2018): Vortrag Erfolgsfaktoren in der Konzepterstellung, Runder Tisch Energetische Stadtsanierung Schleswig-Holstein.

Kroh, J., Schultz, C. (2018): Studie der Uni Kiel: Wann sind Quartiere innovativ? Emw Energie. Markt. Wirtschaft. Ausgabe 06/2018, 16-19.

Kroh, J. Schultz, C. (2018): Energetische Quartierssanierung: Energieversorger nutzen Potenziale für branchenübergreifende Innovationsprojekte zu wenig. Energiewirtschaftliche Tagesfragen, 68. Jahrgang, Heft 10, 66-69.

Digital Transformation of Energy Utilities: The Role of Employees

Problem definition and objective of the project:

 

The energy industry will increasingly change, because for example, new digital technologies will be included in products and services. These changes will influence the existing business model of energy suppliers. This trend is reinforced by the regulatory framework of the energy transition, which aims to build a decentralized, renewable and efficient energy supply system. In addition, new technologies enable the analysis of large amounts of data, which promise optimizations in the customer's own production and energy consumption.

With the increasing willingness of customers to change and their increasing demands, customer loyalty decreases and this offers opportunities to other non-industry companies to enter the market. To ensure sustainable competitiveness, producers are therefore forced to tackle the digital transformation and establish digital products, services and business models in the enterprise. However, employees of energy suppliers in particular face great challenges here. Barriers exist e.g. regarding the acceptance of new digital offers on their part. This includes, in particular, the willingness and motivation to create and design new tasks and roles for the employees as part of the digital transformation, which inevitably intervenes in existing and long-term structures and processes of energy suppliers.

Trough cooperation of the university with companies, real-life innovation projects, which change the current job description, are subject of the project. This includes, for example, the use of augmented or virtual reality in the maintenance and repair of infrastructure as well as the development of personalized data-driven services. The ability of energy providers to qualify and motivate their own employees for the digital world will thus become a decisive success factor.

The aim of the project is to develop an empirically derived action guide for energy suppliers that has been reviewed in the innovation projects together with the practice partners and to empower employees to proactively develop digital innovations. This enables companies to engage employees in the development process and the implementation of digital products, services and business models and to successfully manage projects for digital transformation. To this end, a situation and needs analysis should be carried out in the first step via employee interviews in order to record the perception of the digital transformation and the personal role of employees in this change process in the departments of technical service and sales. In a second step, joint innovation management competences and challenges adapted to the requirements of digital transformation are discussed in a cross-company workshop. The third and final step is to review the effectiveness of specific innovation management tools and methods.

 

Supporters  

Gesellschaft für Energie und Klimaschutz Schleswig-Holstein GmbH

EKSH Logo
   
Partner  
ESN EnergieSystemeNord GmbH ESN Logo
   

RheinEnergie AG

Rhein Energie Logo
       
 
Stadtwerke Geesthacht GmbH 

 

Logo Stadtwerke Geestacht
   
 
Husum Netz GmbH 

 

   
 

 

Stadtwerke Husum GmbH 

 

   

 

Stadtwerke Nortorf AöR

 

Stadtwerke Nortorf
   

 Stadtwerke Rendsburg GmbH 

Stadtwerke Rendsburg Logo
   
Verband der Schleswig-Holsteinischen Energie- und Wasserwirtschaft (VSHEW) VSHEW


Contact

Prof. Dr. Carsten Schultz

Prof. Dr. Claudia Büngeler

Julia Kroh

Christopher Garrelfs

 

Preparations

Buengeler, C. (2017). Killer Apps: Developing Novel Applications That Enhance Team Coordination, Communication, and Effectiveness. Small group research, 48(5): 591-620.

Buengeler, C., Leroy, H., & de Stobbeleir, K. (2018). How Leaders Shape the Impact of HR’s Diversity Practices on Employee Inclusion. Human Resource Management Review, 28(3): 289-303.

Homan, A., Buengeler, C. et al. The interplay of diversity training and diversity beliefs on team creativity in nationality diverse teams. Journal of Applied Psychology, 100(5): 1456-1467.

Piccolo, R. F., Buengeler, C., & Judge, T. A. (2018). Leadership [Is] Organizational Citizenship Behavior. In P. M. Podsakoff, S. B. MacKenzie, & N. P. Podsakoff (Eds.), The Oxford Handbook of Organizational Citizenship Behavior. Oxford University Press.

Schultz, C., Kroh, J., Lütjen, H. (2017) Innovationen in der Energiewirtschaft sind machbar! - Innovationsmanagement als Erfolgsfaktor von Energieversorgern. ISBN 978-3-00-056665-3.

Schultz, C., Lütjen, H., Kroh, J. (2017): Produkt-Service-Systeme als Chance. Eine Analyse von Servitization-Prozessen bei Energieversorgern. Zeitschrift Führung + Organisation, Ausgabe 6/2017, 86. Jahrgang., 366 – 372.

Q-Active - Quantitative analysis of scientific and technological activities and networks

Problem definition and objective of the project:

 

The integration of digital technologies into science enables faster dissemination and exploitation of scientific knowledge. The research results are not only used in science, but they are implemented more quickly in process and product developments. The codification and digitization of scientific findings results annually in 1.9 million scientific publications in natural sciences, engineering and medicine. In addition, the complexity of the newly created knowledge increases significantly. New fields of knowledge appear at the boundaries of the established science areas, which are based on insights from several disciplines. Novel discoveries in emerging knowledge domains are raising the importance of new, previously unknown actors such as scientists and scientific institutions. As a result, new networks of actors emerge and develop and these actors might make an important contribution to technological innovation in the near future. Thus, these dynamic aspects in the science and innovation system should find consideration for the strategic orientation of science and business. Therefore, the prediction of technology dynamics is of considerable interest, but has not been methodically supported, yet. The aim of the project is to improve the methods for forecasting dynamics and interactions between research, technology development and innovation. In addition to the emergence of new knowledge areas and networks, we focus on the convergence processes of established sectors. The development and evaluation of the new methods initially takes place in the field of life sciences, which are characterized by pronounced dynamics and convergence. The additional application in economics enables a systematic comparison of the dynamics and convergence processes between the disciplines of science.

 

Empirical approach:

 

For the implementation of the project an interdisciplinary co-design approach is applied, which is realized through the cooperation of life sciences, economics and computer science. The analysis of heterogeneous networks of science and technology entities as well as the investigation of dynamic processes leading directly to the convergence of knowledge and technology are the core of the project. The foundation of the project are the methodological competencies of the consortium in text and data mining as well as network analysis and econometrics. This is combined with competencies in economic innovation research and a deep thematic anchoring in the life sciences. The existing theories of technology and industrial dynamics as well as semantic technologies and graph theory form the basis for the data integration and development of the forecasting methods.

 

Project support:

Deutsches Zentrum für Luft- und Raumfahrt e. V. (DLR) für das Bundesministerium für Bildung und Forschung (BMBF)

 

Partner:

CAU – Professur für Technologiemanagement  CAU Logo
   

ZBW – Leibniz-Informationszentrum Wirtschaft 

ZBW Logo
   
ZB MED – Informationszentrum Lebenswissenschaften  ZB MED

Contact:

Prof. Dr. Carsten Schultz

Tetyana Melnychuk